http://lapeerinternet.com/lapeer-city/charter-internet broadband internet service information Sat, 31 Jul 2010 20:07:20 +0000 http://wordpress.org/?v=2.5.1 http://lapeerinternet.com/lapeer-city/charter-internet#comment-19 MCornwell Tue, 18 Nov 2008 16:13:01 +0000 http://lapeerinternet.com/?p=6#comment-19 I had Charter High Speed Internet for three years. Everything was grand, until I added their Phone service. It took them three months to get my phone service hooked up....and from that point on, every weekend (Friday night at 6:37 pm until Monday 8:30ish am) we lost our internet....not the phone.....just the internet....Charter SUCKS! I called to complain, they said they would credit my account....three months later, they the "credits" came off my account...and they claimed I was behind on my bill - EVEN when I paid the "past due" they shut everything off.....and then tried to tell me that I had to pay a reconnection fee, which would be credited back to me, because it was their fault that my stuff was shut off. NO THANKS - I will go without before I EVER sign up with that company again! I had Charter High Speed Internet for three years. Everything was grand, until I added their Phone service. It took them three months to get my phone service hooked up….and from that point on, every weekend (Friday night at 6:37 pm until Monday 8:30ish am) we lost our internet….not the phone…..just the internet….Charter SUCKS! I called to complain, they said they would credit my account….three months later, they the “credits” came off my account…and they claimed I was behind on my bill - EVEN when I paid the “past due” they shut everything off…..and then tried to tell me that I had to pay a reconnection fee, which would be credited back to me, because it was their fault that my stuff was shut off. NO THANKS - I will go without before I EVER sign up with that company again!

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